Frequently Asked Questions

Question 1

How do you calculate your cash offer?

Accepted Answer

We look at your home's location, size, condition, and recent comparable sales in your neighborhood. We factor in the cost of any repairs or updates the home needs, then make you a fair offer that reflects the true market value — minus the hassle of listing, showings, and agent fees.

Question 2

Is your offer really free with no obligation?

Accepted Answer

Yes, completely. Getting a cash offer from us costs you nothing and commits you to nothing. You can take the offer, decline it, or simply use it as a data point while you explore your options. We won't pressure you either way.

Question 3

How quickly will I receive my offer?

Accepted Answer

In most cases, within 24 hours of submitting your property information. For more complex properties, it may take up to 48 hours. We'll always let you know upfront if we need a little more time.

Question 4

Can I negotiate the offer?

Accepted Answer

Absolutely. Our first offer is based on the information you provide. If you have questions about how we arrived at a number, or if there's something we missed, just ask. We're happy to walk through our reasoning and discuss.

Question 5

Do I need to make repairs before selling?

Accepted Answer

No. We buy homes in any condition — whether that means outdated kitchens, foundation issues, fire damage, or simply years of deferred maintenance. You don't need to fix a single thing. We handle all repairs after closing.

Question 6

What if my home has major structural problems?

Accepted Answer

We still want to hear from you. We've purchased homes with significant structural issues, water damage, and code violations. Our offer will reflect the condition honestly, but we won't walk away just because a home needs serious work.

Question 7

Do I need to clean out the house before closing?

Accepted Answer

Only take what you want. Leave behind anything you don't want to move — furniture, appliances, personal items, even junk in the garage. We'll handle the rest. You walk away with only what matters to you.

Question 8

Are there any fees or commissions?

Accepted Answer

None. We don't charge agent commissions, listing fees, or service fees of any kind. We also cover standard closing costs. The offer we make is the amount you walk away with — no deductions at the closing table.

Question 9

What about closing costs?

Accepted Answer

We cover them. In a traditional sale, sellers typically pay 1–3% of the sale price in closing costs on top of agent commissions. With Roya, those costs are on us.

Question 10

Will I owe anything if I decide not to accept the offer?

Accepted Answer

No. There is no cost and no penalty for declining. We invest our own time to prepare your offer, but we do that knowing not every offer is accepted — and we're okay with that.

Question 11

How fast can you close?

Accepted Answer

As fast as 10 days from the time you accept our offer. If you need more time — to find your next home, coordinate a move, or sort out personal matters — we can close on a date that works for you, even weeks or months out.

Question 12

What does the closing process look like?

Accepted Answer

Once you accept our offer, we open escrow with a reputable local title company. We handle all the paperwork. You'll sign the closing documents — either in person or via a mobile notary — and receive your funds on the agreed closing date.

Question 13

How do I receive my money?

Accepted Answer

You'll receive your funds via wire transfer or cashier's check on the day of closing. There's no waiting for bank approvals or financing to come through — it's cash, so the funds are available immediately.

Question 14

Can you help if I'm facing foreclosure?

Accepted Answer

Yes, and time matters in these situations. If you're behind on payments or have received a notice of default, reach out to us right away. We can often close quickly enough to help you avoid foreclosure and protect your credit.

Question 15

What if I inherited a property I don't want to keep?

Accepted Answer

Inherited properties are one of the most common situations we help with. Whether the home is in great shape or needs significant work, we can make the process simple and respectful of what can be an emotional time.

Question 16

Can you work with both parties in a divorce situation?

Accepted Answer

Yes. We've helped many couples sell jointly-owned homes during a divorce. We're discreet, professional, and focused on making the transaction as smooth as possible so both parties can move forward.

Question 17

Do you buy homes outside the Bay Area?

Accepted Answer

Our primary focus is the Bay Area — including Alameda, Contra Costa, Santa Clara, San Mateo, and San Francisco counties. If you're just outside our typical area, reach out anyway and we'll let you know if we can help.

Frequently Asked Questions

The Offer

Repairs & Condition

Fees & Costs

Timeline & Closing

Common Situations

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